Business stay

Michelle, UK

Excellent apartments, great helpful staff, working in healthcare and pharmaceutical sectors, apartments have been a god send this year. Thank you for keeping them open.

Score out of 5.0

  • Rooms 5.0
  • Service 5.0
  • Location 5.0
Michelle Childs

Leisure, couple

Review from Nicola, UK

I can’t thank Sharon enough for going out of her way to help me find accommodation my nephew during what has been a very distressing time for him. The apartment is fabulous, beautifully clean close to the hospital; it ticked all the boxes and more. Exceptional service and quality apartment

I am forever in her dept for being so kind and going the extra mile. Thank you so much x

Score out of 5.0

  • Service 5.0
  • Rooms 5.0
  • Location 5.0
Nicola Rayner

Regular guest

Review from Van, UK

From the initial contact with Charles Hope Apartments months ago we were fortunate enough to be put in touch with Sharon Wood, who is not only proactive and conscientious, her communication skills are second to none and she has made the entire experience a breeze and continues to do so – nothing at all is an issue and she cannot do enough to ensure every need is met and that the service is flawless and never fails to go the extra mile.

Having now stayed at Southampton, Staines and currently Heathrow North / Hounslow East. The apartments at every location have been superb, well equipped, modern, clean and spacious – you really could not ask for more. The property’s are secure and access fully supported by a reception and/or concierge to assist if necessary. Parking is available both securely and for oversized vehicles such as mine, bays are allocated in very close proximity to the apartments.

The latest stay at Heathrow North / Hounslow East is yet another example of the first class standard offered both in terms of booking and accommodation provided. They have all been very centrally located, close to local supermarkets, restaurants (post lockdown) very spacious, modern, clean and the facilities within the apartment have been well thought out to ensure that your part in the process is to just turn up with your personal belongings. All necessary information is always placed at key points within the apartment to avoid constant calls in search of codes, instructions etc., and if prior instructions are required these will have been emailed over to you before you arrive.

We would not hesitate to recommend these apartments and will continue to use them – I can only hope that you are as fortunate as us to have Sharon Wood as your point of contact.

Absolutely fantantic.

Score out of 5.0

  • Rooms 5.0
  • Location 5.0
  • Service 5.0
Van Alder

Family trip

Review from Lenara, UK

We had to travel down to Southampton last minute due to a family funeral. This place was in central Southampton close to stores if you needed to do a food shop. Apartment was very stylish and cosy. Bedrooms very comfortable. Thank you for being so accommodating at such a sensitive time and the customer service was excellent.

Score out of 10

  • Staff 10.0
  • Cleanliness 10.0
  • Location 10.0
  • Facilities 10.0
  • Comfort 10.0
  • Value for money 10.0
Lenara Choudhury


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